Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect personal information you voluntarily provide when you:

• Sign up or create an account

• Contact us via email or forms

• Use our product features and tools

This may include:

• Account information (email address, password)

• Profile details (name, photo, interests, preferences)

• Content you create in the App (plans, scoops, availability, comments, reactions)

1.2 Automatically Collected Information

This may include:

• Device and app data (device type, OS version, browser info)

• Usage activity (features accessed, timestamps, interactions)

• Push notification identifiers (for sending notifications)

We also collect non-personal data through cookies and analytics tools for performance and improvement purposes.

We do not sell your personal information.

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Enable core app features (plans, scoops, groups, availability)

• Personalize your experience

• Process transactions and billing

• Communicate with you (e.g. support, updates)

• Improve functionality, performance, and user experience

• Ensure security and prevent fraud

• Send notifications related to activity within your groups

• Provide support and troubleshoot issues

3. Sharing & Disclosure

We never sell or publicly share your personal information.

We only share data with trusted service providers required to operate Grove, including:

• Authentication and database services

• Push notification providers

• App hosting infrastructure

These parties are bound by strict confidentiality and security obligations.

We may also disclose data if required by law or to protect the rights and safety of Grove or others.

4. Data Retention

We retain your information for as long as your account remains active. You may delete your account at any time from within the App, which permanently removes your personal data. You may also contact us at any time to request that your information is deleted.

5. Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:

• Accessing the data we hold about you

• Requesting correction or deletion

• Withdrawing consent

• Lodging a complaint with a data protection authority

6. Data Security

We use industry-standard encryption, secure servers, and regular monitoring to protect your data from unauthorized access, alteration, or disclosure.

7. Age Restriction

Grove is not intended for users under the age of 18. We do not knowingly collect information from children under 18.

8. Changes to This Policy

We may update this policy occasionally. If we make significant changes, we will notify you by email or through our website.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at support@getgrove.app